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Privacy Policy

GreenScape Gladstone (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.greenscapegladstone.com.au (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

  • Name, shipping address, email address, and telephone number.
  • Demographic information such as your age, gender, hometown, and interests.
  • Payment information including credit card number, card brand, and expiry date.

Derivative Data

  • IP address, browser type, operating system, access times, and pages viewed before and after accessing the Site.

Data From Social Networks

  • User information from social networking sites such as Facebook, Google+, Instagram, Pinterest, Twitter, including your name, social network username, location, gender, birth date, email address, profile picture, and public data for contacts if you connect your account to such social networks.

Mobile Device Data

  • Device ID, model, manufacturer, and location information if accessed from a mobile device.

Use of Your Information

We may use information collected about you via the Site to:

  • Create and manage your account.
  • Process transactions and send related information, including purchase confirmations and invoices.
  • Provide customer support.
  • Communicate with you for customer service, updates, marketing, and promotional purposes.
  • Understand and analyse how you use our Site to develop new products, services, features, and functionality.
  • Send marketing and promotional communications with your consent.
  • Find and prevent fraud.
  • Improve, upgrade, or enhance our services.
  • Perform other business activities as needed.

Disclosure of Your Information

We may share your information in certain situations:

  • By Law or to Protect Rights: If necessary to respond to legal process, investigate or remedy violations, or protect the rights, property, and safety of others.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of our business.
  • Third-Party Service Providers: With third parties that perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Marketing Communications: With your consent, for third-party marketing purposes.
  • Interactions with Other Users: If you interact with other users, those users may see your name, profile photo, and activity descriptions.
  • Online Postings: Your posts may be publicly distributed outside the Site.
  • Third-Party Advertisers: To serve ads based on your visits to the Site and other websites.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

Policy for Children

We do not knowingly solicit information from or market to children under 13. If we learn we have collected personal information from a child under 13 without parental consent, we will delete it promptly. If you believe we have any information about a child under 13, please contact us.

Access and Correction

You have the right to access your personal information held by us and to request corrections. To do so, please contact us using the contact details provided below.

Overseas Disclosure

We may transfer your personal information to countries outside Australia. When we do so, we take reasonable steps to ensure your information is handled in accordance with the APPs.

Complaints and Contact Details

If you have any questions or complaints about our handling of your personal information, please contact us:

GreenScape Gladstone
(07) 4978 1249
admin@greenscapegladstone.com.au
PO Box 1676, Gladstone, QLD 4680

We will respond to your complaint within a reasonable period.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date. You are encouraged to review this Privacy Policy periodically. Continued use of the Site after any changes will constitute acceptance of those changes.